Wuxi Chang Ou Photoelectric Technology Co., Ltd

About LED-Story

LED Story Resources science and technology co., ltd has a strong engineering design team and 7/*4 hours customer service, we use high quality component parts to build our LED products, if you want to personalized your own LED lights and want to be DIFFERENT in the market, we provide the private ordering just for your company and meet your requests.

LED story currently released our own designed PAR series bulb, with our unique €Quality Warning System€, that nobody has it in the market.

We want to be different with high quality LED products and best customer service with our design ability in the market, please join us if you want to create your own special and unique LED story with us.
Something different-Quality Warning System:

€Quality Warning system€ is designed by LED Story Engineer team that the first visible quality control system in the LED marketing.

People TALK that they do **0% tested before shipment and less failure rates, but we will let you SEE and Experience the €Quality Warning system€ by yourself after you purchase our lights.

If the RED light turns on that means the temperature inside of the bulb is too high to damage the bulb, as long as we have this system, the customer do not need to worry about the responsibility of the quality issue.

With this system we provide 5 years warranty to our customers.

Customer Service:

1) Answer your phone.
We use any communicating tool to get contact with our customer, by Email, Phone, chatting tool, anything you can find us.
2) Listen to your customers. During the communicating process, we will know your requirements, complaints, we listen to your feedback on our products, your idea on design.
3) Deal with complaints. After we know your problem on the quantity or service, we help you solve them, we deal with your issues and problems.
4) Be helpful - sourcing, designing, quality control,shipping etc, we help you!