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India
Personne àcontacter Mr. Pramod
RNB House, 142 A/2, NSEZ (Noida Special Economic Zone), Noida-Dadri Road, Phase II, Noida, Uttar Pradesh
We are leading mystery shopping company in the market. We provide different types of Mystery shopping services to help in your business. Our Mystery shopping programmes are based on client requirement. We believe in qualitative work which helped us to build relationship with our clients.
Mystery Shopping, also referred to as Secret Shopping, gives you
objective insight into exactly how your business is presenting
itself to your customers. Mystery Shopping is a form of research
designed to evaluate and track operational and behavioural
performance. Mystery shopper is a preselected person act as an
actual customer who evaluates customer contacts, observing
behaviour and reporting on details that the company has defined in
advance.
Mystery shopping programs are designed to measure if it is
quality that the company delivers or not, and to identify areas of
possible improvement. Mystery Shopping reports to help them improve
their services and performance.
RNB Research has over *5,**0 shoppers across Asia, Africa, and
Middle East ready to help businesses, better serve their
customers.
Our shoppers include both "Professional Evaluator" as well "Regular
Customer". Every shopper is rated on the report they submit.